Reservations must be made at least three days in advance of appointment, which must be at a COVID-19 vaccination or testing site located within a 10-mile radius from the City’s borders

City of West Hollywood logoThe City of West Hollywood has launched a free transportation program to COVID-19 vaccination and testing sites located within a 10-mile radius from the City’s borders. To qualify for the program, community members must be:

  • 62 years of age or older or a disabled resident who cannot drive;
  • Enrolled in the City’s On-Call Transportation Program; and
  • Have scheduled a vaccination or testing appointment.

Those who qualify can then call the City’s On-Call Transportation Program at (310) 981-9303 to reserve a ride. All reservations must be made at least three days in advance in order to secure a spot. Program staff is available to answer questions and address concerns, by calling.

Additionally, free transportation is provided to West Hollywood residents who are veterans who currently meet eligibility criteria to receive COVID-19 vaccinations at Veterans Administration (VA) Centers. At this time, a resident is eligible to make an appointment for a VA vaccine if the resident is:

  • A military veteran;
  • 75 years of age or older, or any age and high-risk due to underlying medical conditions, a frontline essential worker, or a caregiver of an eligible veteran; and
  • Registered with the VA.

The VA website for those needing to register is For questions and more information about the VA registration process, please call (310) 478-3711, extension 48629. For veterans enrolled in the City’s On-Call Transportation Program, transportation for vaccination appointments is available.

The City of West Hollywood’s On-Call Transportation Program is intended to complement the City’s other transportation programs by providing trips to seniors and those with disabilities on short notice, during weekend and evening hours, or to destinations outside the areas served by the City’s other transit programs. For more information, please download the On-Call Transportation Program Brochure.

For questions and more information about the Vaccination and Testing Transportation Program, please contact City of West Hollywood Transportation Program Administrator Francisco Gomez at (323) 848-6454 or at For people who are Deaf or hard of hearing, please call TTY (323) 848-6496.

The City of West Hollywood has declared a local emergency in response to the coronavirus (COVID-19) outbreak. Individuals are advised to stay at home as much as possible and limit close interactions to those in your household. When in public, community members should maintain your space with social (physical) distancing of at least six feet, and cover your face. Public Health officials recommend that everyone, even those who are vaccinated, to continue to follow physical distancing and infection control directives and wear a clean face covering that securely covers both your nose and mouth when in in public.

West Hollywood City Hall is currently closed to the public and has suspended all in-person transactions. Most public City buildings and facilities remain closed. City Hall remains accessible for business and essential services with transactions to be conducted by phone (323) 848-6400 and via the City’s website at

City of West Hollywood coronavirus updates are available at and the City encourages community members to follow @wehocity on Twitter and Facebook and Instagram and turn on notifications. For up-to-date news and events, follow the City of West Hollywood on social media, sign up for news updates at, and visit the City’s calendar of meetings and events at

For reporters and members of the media seeking additional information about the City of West Hollywood, please contact the City of West Hollywood’s Public Information Officer, Sheri A. Lunn, at (323) 848-6391 or