On Friday, July 23, 2021, the City of Los Angeles revised the boundaries for reimbursement to include El Segundo residential properties located south of Imperial Highway, west of Pacific Coast Highway, north of El Segundo Boulevard, and east of Vista del Mar.
For detailed reimbursement information please visit the LA Sanitation Department webpage or contact their 24-hour Customer Care Center at 1-800-773-2489 to express specific concerns. If you feel that you have lost money or property as a result of any action or inaction by the City of Los Angeles, you can file a claim (regardless of whether or not you live in the prescribed boundaries) by clicking here.
On Thursday, July 22, the City of Los Angeles announced that it would provide El Segundo residents impacted by the incident at the Hyperion Water Reclamation Plant (located at 12000 Vista Del Mar, in the City of Los Angeles) on July, 11, 2021 with two reimbursement options to alleviate the hardships caused by the ongoing odor. The options are posted at www.lacitysan.org on the front page “Alert” tab.
The following information is available on the LA Sanitation website as of July 22, 2021:
“The City of Los Angeles recognizes and regrets the inconveniences to El Segundo residents, caused by the incident at Hyperion Water Reclamation Plant on July 11, 2021. In an effort to assist in improving quality of life while we complete repairs, we are offering the following two options. Each affected household may select only one.
Option 1. Air conditioning unit
The City will reimburse households for air conditioning units if they don’t already have them. There is a $600 limit per household for homes 1000 square feet or smaller and a $1200 limit per household for homes above 1000 square feet. Receipts will be required within 14 days of purchase. This offer is valid until July 29, 2021 unless otherwise extended in writing by the City of Los Angeles.
Option 2. Reimbursement for hotel room, meals, and incidentals
The City will reimburse the household for one hotel room of up to $182 per day as well as meals and incidentals of up to $62 per day for each person currently residing full time in the household. Receipts will be required every two weeks before 4pm Friday. This offer is valid until July 29, 2021 unless otherwise extended in writing by the City of Los Angeles.
El Segundo residents may participate in the program by completing an application, which will be available soon on this page (www.lacitysan.org/alerts). The head of household may submit the application online or download a PDF to complete and submit via email or fax. If you need assistance with the application, please call our 24-hour Customer Care Center at 1-800-773-2489. This offer is valid until July 29, 2021 unless otherwise extended in writing by the City of Los Angeles.
• Must be a resident of El Segundo, CA and the home must be within the boundaries of Imperial Highway, El Segundo Boulevard, and Pacific Coast Highway.
• Must submit a complete application within 24 hours of checking into a hotel or purchasing an air conditioning unit.
The City will continue its repair efforts and provide updates here.”
City of El Segundo officials remain in constant communication with officials from Hyperion, City of Los Angeles, County of Los Angeles, California regulatory agencies, and federal government agencies to ensure that the City of El Segundo is kept abreast of this incident’s clean-up, odor control, and impact on the environment, including our local beach.
The City will continue to update the community on the progress of the clean-up efforts. All updates will be posted on the City of El Segundo’s website and social media channels.
For more information about this incident and the recovery effort, or to file a complaint, please contact LA Sanitation & Environment’s 24-hour Customer Care Center at: 1-800-773-2489 or visit its website. In addition, please contact Hyperion Public Information Officer Tonya Durrell at 213-485-5303 or email@example.com. .
Questions for City of El Segundo should be directed to Public Information Officer Martha Guzman-Hurtado at firstname.lastname@example.org or 310-524-2727.