Full Time
City of Lamont
Posted 4 weeks ago

Lamont Public Utility District

Required Qualifications

3-5+ years’ experience in computer support and/or a college degree in computer science or a related field
Experience at a managed service provider, or business/education IT
Demonstrable knowledge of computer technology and networking

Desired Qualifications

Microsoft, CompTIA, and other industry certifications
Experience in remote management/ technology service ticketing
GIS Software Experience.

Job Description

Maintain appropriate certifications as required and outlined by the team leadership.
Maintains and administers computer networks and related computing environments.
Performs data backups.
Performs disaster recovery operations.
Diagnoses, troubleshoots, and resolves hardware, software, or other network issues.
Plans, coordinates, and implements network security for hardware and software.
Installs software and sets up hardware.
Maintains applications and/or virus protection measures.
Monitors network performance and makes adjustments, corrections and/or changes as necessary.
Works with users via email, and chat to solve problems or make adjustments and/or improvements.
Keep detailed, accurate notes on work performed for internal auditing and client information,
*The company reserves the right to add or change duties at any time.

The candidate should possess the following:

Experience in a mixed technology multi-site and multi-platform environment with experience in personal computing, desktop configuration, virus removal and full breadth of understanding in all desktop support disciplines.
In-depth knowledge of Windows Operating systems and Microsoft applications.
Team oriented with excellent written and communication skills.
Self-motivated and an independent worker and thinker with strong trouble-shooting and analytical skills. Proven ability to prioritize and execute tasks effectively in a fast-paced environment.
Ability to work on multiple priorities and/or projects simultaneously.
Excellent listening, team building and communications skills, both verbal and written.
Organized, detail oriented and self-motivated.
Ability to provide and maintain detailed documentation on each job.
Strong computer skills and the ability to effectively communicate through e-mail.
Knowledge in advanced networking configurations.
Problem-solving abilities and ability to meet reasonable deadlines.
Willingness to develop professionally.
Excellent organization skills to be able to carry out assignments with little supervision; Ability to work independently and in a fast-paced environment.
Excellent time management, organizational and problem-solving skills
Can work proactively and collaboratively with entire staff.
Strong conflict resolution skills and negotiation skills are essential.
The ability to work on multiple, concurrent tasks and adapt to shifting priorities and demands while maintaining a friendly and calm demeanor.