The CSAC Institute for Excellence in County Government‘s October curriculum features three timely and informational courses to be taught by national experts. Two of these courses are new to the Institute.

**NEW COURSE**

Shaping the Landscape: Land Use, Transportation and Environmental Stewardship

10 a.m. to 3:30 p.m.
Friday, October 1
CSAC Conference Center, Sacramento

Some of the most important policy decisions local officials make relate to how their communities will develop and redevelop. Taught by one of the nation’s experts on land-use policy, this course examines principles of stewardship and how to integrate transportation, environmental and land use goals into a comprehensive approach to community stewardship. Discussion examines legal requirements, but goes far beyond in looking at the implications of current decisions on future generations. Case studies and rich discussions help participants balance differing values and needs with resource stewardship.

Instructor: Dr. Dan Mazmanian is Professor and Director of the Bedrosian Center on Governance and the Public Enterprise at USC. He has researched and written extensively on local land use policy, sustainable communities and environmental policy. Accredited for 5 MCLE hours

*BACK BY POPULAR DEMAND*

Coping with Ambiguity: Leadership for Challenging Times

10 a.m. to 3:30 p.m.
Thursday, October 14
CSAC Conference Center, Sacramento

Counties operate in complex and changing environments. Within these unpredictable economic contexts and unprecedented challenges, county leaders find themselves trying to make past practices and models fit current realities. But that may be a mistake in coping with ambiguity. Back by popular demand, this class provides a new way to think about applying leadership practices – at both elected and senior executive levels – to help find new realities and ways of effectively working in uncertain times.

Instructor: Dr. Laree Keily is a regular Institute instructor and brings over 25 years experience consulting, facilitating, and teaching strategy, planning and organizational behavior. She served as professor on the faculty of the Marshall School of Business at USC where she taught in the graduate and executive MBA programs.


**NEW COURSE**

Service Excellence through Process Improvement: Championship

10 a.m. to 3:30 p.m.
Friday, October 29
CSAC Conference Center, Sacramento

When counties look at creating efficiencies, process improvement is an important tool. It can help maximize value while removing wasteful activities and practices. Hear case examples of how counties have significantly improved service quality and performance while at the same time reducing costs. This hands-on course is designed for the champions – senior executives who sponsor process improvement activities in the county. It engages participants in techniques to identify current processes and find opportunities to improve them.

Instructors:  Elaine Crandall, Ventura County Deputy CEO, and Bill Chiat, CSAC Institute Manager. Ventura County is recognized nationally as a leader in implementing process improvement.

To register for courses or to learn more about the Institute, credential programs, and courses, please visit www.csacinstitute.org, or email csacinstitute@counties.org and request an informational packet.

CALIFORNIA STATE ASSOCIATION OF COUNTIES
1100 K Street, Suite 101, Sacramento, CA 95814
PHONE: 916/327-7500    FAX: 916/441-5507