Social media can be confusing to anyone, especially cities and counties that are still trying how to integrate these new websites and programs into their community outreach plans.

I’ll admit it, I’m still trying to figure out how to be an effective Tweeter, and I make my living online.

But one Orange County based consulting firm, Tripepi Smith and Associates, has analyzed which of Orange County’s governments are doing better and which need more help.

This is the second time that they have produced this report, and this is an update from the original study published in August.

You can view the full report here.