Emotional, social & medical services support line for residents, first in Alameda County

City of San LeandroAs part of the City of San Leandro’s ongoing efforts to help those who have been impacted by the coronavirus pandemic, it has launched the first tri-lingual “warmline” in Alameda County.

This important service enables members of the public to contact professionals via telephone who are trained to provide emotional support, coronavirus testing site information, and many other social services or referrals. In partnership with the City, La Clinica de la Raza will provide services for Spanish-language residents, and Asian Health Services will provide services to Chinese-language speaking residents in both Cantonese and Mandarin dialects. Both organizations will also provide services in the English language, based on the caller’s language preference. Resources for the program were made possible using Community Development Block Grant funds derived from the federal CARES Act.

“I have no doubt that some members of our community may be in need of emotional or medical support as a result of the pandemic and its related impacts to daily life,” noted Mayor Pauline Russo Cutter. “That’s why I am so pleased that we are now able to offer this important service, which is being offered with the kind assistance of two local non-profit service organizations. I wish to thank these organizations for striving to make an important impact for our diverse community.”

Warmline Services (Languages: English, Spanish, and Chinese) 

For Spanish: Call 510.535.8480

Monday to Friday 9 a.m. – 5 p.m. PST (outside public holidays)

For Cantonese & Mandarin: Call 510.735.3940

Mon. 1 p.m. to 3 p.m., Tues. 1 p.m. to 5 p.m.,

Thurs. 9 a.m. to 12 p.m., Fri. 1 p.m. to 3 p.m. PST                              

Anyone experiencing active suicidal thoughts should call the National Suicide Prevention Lifeline at 800-273-8355. Those experiencing life-threatening emergencies, call 9-1-1.