City of West Hollywood logoThe City of West Hollywood Homeless Initiative is resuming its innovative program to provide on-site outreach and services at West Hollywood Library for community members who are experiencing homelessness.

The program, which began providing outreach and services in October 2016, is a strategic collaboration between the City of West Hollywood, LA County Library, and the City of West Hollywood’s contracted social services provider organizations which include APLA Health, Ascencia, Los Angeles LGBT Center, Step Up on Second, and Tarzana Treatment Centers. The organizations are partnering to provide on-site weekday outreach hours to help people connect to services and support at West Hollywood Library, located at 625 N. San Vicente Boulevard.

“The library outreach program is an innovative offering that advances the City’s Five-Year Plan to Address Homelessness in Our Community and support people’s well-being,” said City of West Hollywood Mayor Lauren Meister, who is a member of the West Hollywood City Council Subcommittee on Homelessness. “The on-site teams help connect people experiencing homelessness with resources that accelerate getting back into housing — whether it’s supportive counseling, enrolling in shelter services, signing up for substance abuse treatment, finding jobs, or other needed support. We are so grateful for the collaborative partnership with LA County Library and our contracted service providers, whom our community members rely on for help and support.”

“One of our City’s core values is respect and support for people, and the library outreach program epitomizes the City’s longtime commitment to this value by making lifesaving resources and information available in a safe and dignified community space,” said Mayor Pro Tempore Sepi Shyne, who is also a member of the West Hollywood City Council Subcommittee on Homelessness.

Representatives of the City’s contracted social services agencies coordinate outreach. All are nonprofit organizations with expertise in serving people who are experiencing homelessness, including some of the City’s most vulnerable community members such as LGBTQ youth and people who have mental health needs and/or substance use issues. In addition to providing connection to the range of services available within their own organizations, the providers also make referrals to other needed services and programs.

The program offers outreach and services at West Hollywood Library in the second floor meeting room during the following hours, unless otherwise noted:

  • Mondays, 1 p.m. – 3 p.m., Ascencia
  • Tuesdays, 11 a.m. – 1 p.m., Los Angeles LGBT Center
  • Wednesdays, 11 a.m. – 1 p.m., Ascencia & 1 p.m. – 3 p.m., Tarzana Treatment Center
  • Thursdays, 11 a.m. – 1 p.m., Step Up (1st Floor, JVS WeHo Works Office) & Los Angeles LGBT Center (2nd Floor)
  • Friday, 11 a.m. – 1 p.m., APLA Health

West Hollywood Library is owned by the City of West Hollywood and operated by LA County Library, which operates 86 branches. The 32,000-square-foot library showcases the City’s rich intellectual, literary, and cultural communities and provides a landmark facility for the community’s passionate commitment to lifelong learning.

The City of West Hollywood has a commitment to providing social services to community members in-need and to improve quality of life. Since its founding as a city, West Hollywood has provided millions of dollars in grants to fund programs that include services for people who are experiencing homelessness, seniors, people living with HIV/AIDS, members of the LGBTQ community, people with disabilities, alcohol and drug use recovery programs, support programs for Russian-speaking immigrants, food programs, and health care services for people who are uninsured. Today, the City’s Social Services Division budgets approximately $5 million per year to support programs that impact thousands of people in West Hollywood.

The City’s West Hollywood Homeless Initiative seeks to effectively address homelessness with a multi-disciplinary, multi-agency, collaborative response. If you are concerned about a community member who is homeless, call the West Hollywood Homeless Initiative Concern Line at (323) 848-6590. If your concern requires time-sensitive assistance during nights or weekends, please call the West Hollywood Sheriff’s Station non-emergency number, (310) 855-8850. Visit for additional information.

For more information about the West Hollywood Homeless Initiative Library Outreach program, please call Jenny Ivanova, the City of West Hollywood’s Strategic Initiatives Specialist, at (323) 848-6302 or at For people who are Deaf or hard of hearing, please call TTY (323) 848-6496.

The City of West Hollywood remains in a declared local emergency in response to the coronavirus (COVID-19) outbreak. West Hollywood City Hall is open for in-person transactions by appointment; to make an appointment, visit City Hall services remain accessible by phone at (323) 848-6400 and via the City’s website at City of West Hollywood coronavirus updates are available at For up-to-date news and events, follow the City of West Hollywood @wehocity on social media, sign up for news updates at, and visit the City’s calendar of meetings and events at

For reporters and members of the media seeking additional information about the City of West Hollywood, please contact the City of West Hollywood’s Public Information Officer, Sheri A. Lunn, at (323) 848-6391 or