The City of El Centro has launched El Centro Connect, a new mobile app that gives residents a convenient way to submit service requests directly to the City.El Centro Connect allows residents to report issues involving streets, water and sewer services, storm drain issues, trash and code enforcement from their mobile devices. The app is available for Apple and Android devices through the Apple App Store and Google Play Store.
The new platform is designed to make it easier for residents to communicate service needs to the City while providing City staff with a centralized system for receiving, tracking and managing requests.
Residents can use El Centro Connect to provide information about an issue, including details that can help City staff identify the location and determine the appropriate response. In addition to the mobile app, residents can access the El Centro Connect online portal at https://elcentro.geoviewer.io/
The portal is also accessible through the “Fix It” option on the City of El Centro website. Residents can download El Centro Connect by searching for “El Centro Connect” in the Apple App Store or Google Play Store.
The City will also provide additional information and instructional materials to help residents learn how to download and use El Centro Connect and submit service requests. For more information about El Centro Connect, contact the City of El Centro Public Works Department at 760-337-4559.